If your question is not answered within the product information, Our Materials or FAQs, please email us. We can help with materials, general care guidance, an existing order or choosing the right piece.

Email customercare@forgedandfound.co.uk. We aim to respond within two working days. Please include your order number where relevant.

We can provide information about jewellery sold by Forged & Found. We are unable to assess or value other jewellery, and we do not recommend third-party repair, cleaning, valuation or other services.

Returns

Return requests must be sent to returns@forgedandfound.co.uk — please read Returns & Refunds before sending anything back.